Q. Why didn’t I get an answer to my email?

A. I have been accused of being fanatical about answering all emails. If you didn’t get an answer its probably because you had Re or Fw as a subject line, no subject line, a subject line that looks like spam or something that was caught by my spam filter or our ISP was down. Every few months our ISP crashes for a few hours and doesn’t send out a malfunction notice, I have no way of recovering lost emails. If you haven't had a reply please email again or phone. If you are replying to an old email (received before August 2009) I will not receive it, we have changed our provider.

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